Outsourced client services involve delegating customer-facing functions—such as support, customer service, retention management, and inquiry handling—to a specialized external partner such as Out Sales360.
At Out Sales360, we deliver seamless outsourced client services.
From managing customer queries to providing technical support and relationship management, our team represents your brand with professionalism and care.
We provide flexible, scalable outsourced solutions to help you deliver exceptional customer experiences every step of the way.
Retail & E-commerce: We provide order tracking support, complaint resolution, and post-purchase service to help online retailers and marketplaces improve customer retention.
Financial Services: We manage customer inquiries about loans, insurance policies, banking services, and fintech apps—ensuring a professional and compliant client communication process.
Healthcare: We offer patient support services such as appointment setting, pre-screening assistance, and aftercare communication, always maintaining data privacy and empathy.
Hospitality & Tourism: We handle booking queries, guest requests, and customer satisfaction follow-ups for hotels, resorts, and travel agencies to enhance the guest experience.
Technology & SaaS: We provide technical support, onboarding, and tier-one troubleshooting for software companies, enabling faster response times and higher customer satisfaction rates.
Education & E-learning: We assist with enrollment inquiries, technical platform support, and ongoing student communication to improve experience and retention rates.
Automotive: We manage customer inquiries around vehicle purchases, servicing schedules, and aftersales support for dealerships and service centers.
Real Estate: We answer property inquiries, schedule viewings, and manage customer documentation follow-ups for real estate agencies and developers.
FMCG & Consumer Products: We handle product inquiries, warranty claims, and customer feedback management to strengthen brand loyalty and customer satisfaction.
Telecommunications: We manage service subscriptions, plan upgrades, troubleshooting, and retention efforts for mobile, internet, and satellite service providers.
At Out Sales360, Our outsourced client services aim to improve customer satisfaction, boost loyalty, reduce operational costs, and free your internal teams to focus on business growth. We build trust and strong connections between you and your clients while maintaining the highest service standards.
At Out Sales360, we provide a focused suite of services designed to grow your brand, engage your audience, and streamline client communication.
From digital campaigns to customer care, we deliver seamless, scalable solutions tailored to your business goals.
Our team provides first-line support for all customer inquiries via phone, chat, email, and social platforms—ensuring prompt, effective resolutions.
Our team provides first-line support for all customer inquiries via phone, chat, email, and social platforms—ensuring prompt, effective resolutions.
We deliver Tier 1 and Tier 2 technical support for products and services, helping users troubleshoot issues and improving their overall experience.
We deliver Tier 1 and Tier 2 technical support for products and services, helping users troubleshoot issues and improving their overall experience.
We proactively engage with clients to renew contracts, upsell services, and solve issues before they lead to customer churn.
We proactively engage with clients to renew contracts, upsell services, and solve issues before they lead to customer churn.
We manage incoming customer calls and conduct outbound follow-up calls for inquiries, appointment scheduling, renewals, and promotions.
We manage incoming customer calls and conduct outbound follow-up calls for inquiries, appointment scheduling, renewals, and promotions.
We handle product-related inquiries, after-sales follow-up, satisfaction surveys, and loyalty program management to boost repeat business.
We handle product-related inquiries, after-sales follow-up, satisfaction surveys, and loyalty program management to boost repeat business.
We provide multilingual customer service support and telesales in English, French, Spanish, Portuguese, Arabic, and more.
We provide multilingual customer service support and telesales in English, French, Spanish, Portuguese, Arabic, and more.
We offer flexible pricing tailored to your business needs. Choose from Outbound Sales, Inbound Customer Support, or a Combination Plan for a full-service solution.
Best for: Businesses that need proactive sales efforts, lead generation, and outbound sales campaigns.
Best for: Businesses needing reliable customer service, complaint resolution, and omnichannel support.
Best for: Companies looking for a complete sales and customer support solution under one streamlined service.
